Privacy Policy

At bonagirl, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or interact with us. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

bonagirl is a jewelry brand founded in 2020, specializing in earrings, bracelets, and bangles. For the purposes of applicable data protection laws, bonagirl is the data controller of your personal information.

2. Information We Collect

We collect information in three main ways:

Information you provide to us
This may include your name, email address, phone number, shipping and billing address, payment details (processed by third-party payment providers), order history, account login details, and any messages you send us.

Information collected automatically
When you visit our website, we may automatically collect certain information, such as your IP address, device type, browser type, operating system, pages viewed, time spent on our site, referring URL, and approximate location.

Information from third parties
We may receive information from payment processors, shipping carriers, analytics providers, advertising partners, and social media platforms, where permitted by law.

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders, including payments, shipping, and returns

• Communicate with you about your order, account, or customer service inquiries

• Personalize your shopping experience and recommend products you may like

• Send you marketing communications, where you have opted in or where permitted by law

• Analyze and improve our website, products, and services

• Prevent fraud, protect our rights, and keep our website secure

• Comply with legal obligations and enforce our Terms of Service

4. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to operate our website, remember your preferences, understand how our site is used, and deliver relevant advertising. You can manage or disable cookies through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

5. How We Share Your Information

We may share your personal information with:

• Service providers who help us operate our business, such as payment processors, shipping carriers, IT providers, analytics companies, marketing partners, and customer support tools

• Business partners in connection with promotions, collaborations, or joint offerings, where permitted by law

• Legal authorities when required to comply with applicable laws, regulations, legal processes, or enforceable government requests

• Successors in the event of a merger, acquisition, restructuring, or sale of assets, where your information may be transferred as part of the business

We do not sell your personal information in exchange for money. However, some privacy laws may consider certain sharing for targeted advertising as a “sale” or “share.” Where required, you may opt out by contacting us using the details below.

6. International Data Transfers

The information we collect may be transferred to, stored in, or processed in countries where our service providers operate. These countries may have different data protection laws than your own. Where required, we take reasonable steps to ensure your personal information receives an adequate level of protection, including through contractual safeguards.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal, accounting, and reporting obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it in accordance with applicable law.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Restrict or object to certain processing

• Request portability of your information

• Withdraw consent where processing is based on consent

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding to your request. We aim to respond within 1–2 business days. You also have the right to lodge a complaint with your local data protection authority.

Your California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of certain sharing. We will not discriminate against you for exercising your privacy rights.

10. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites, plug-ins, or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Governing Law

This Privacy Policy and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong shall have exclusive jurisdiction, subject to any mandatory consumer protection or data protection laws in your jurisdiction that cannot be waived.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please email us at service@bonagirl.com.

Thank you for trusting bonagirl.